Cookie Policy

How we use cookies and similar technologies on our platform

Effective Date: September 10, 2025 · Last Updated: September 10, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website or use our platform. They help us provide you with a better user experience by remembering your preferences and improving platform functionality.

2. How We Use Cookies

OpalStack uses cookies and similar technologies to:

  • Authenticate users and maintain secure sessions
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Improve platform functionality and user experience
  • Provide personalized content and features
  • Ensure platform security and prevent fraud

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled. They include session authentication, security tokens, and load balancing. Duration: session cookies, deleted when browser closes or upon logout.

Functional Cookies

These cookies remember your preferences and settings to enhance your experience. They include language preferences, dashboard layouts, and notification settings. Duration: up to 12 months.

Analytics Cookies

These cookies help us understand how you use our platform to improve performance. They track page views, feature usage, and performance metrics. Duration: up to 24 months.

Security Cookies

These cookies help protect against unauthorized access and fraudulent activity. They include CSRF tokens, fraud detection, and security monitoring. Duration: varies based on security requirements.

4. Third-Party Cookies

We may use third-party services that place cookies on your device:

  • Analytics Services: To analyze platform usage and performance
  • Content Delivery Networks: To improve platform loading speeds
  • Security Services: To protect against threats and ensure platform security
  • Support Services: To provide customer support and assistance

These third parties have their own cookie policies, and we recommend reviewing them.

5. Managing Your Cookie Preferences

5.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • View which cookies are stored on your device
  • Delete existing cookies
  • Block cookies from specific sites
  • Block all cookies (may affect platform functionality)

5.2 Platform Settings

Within our platforms, you can manage certain cookie preferences through your account settings. This includes preferences for analytics and functional cookies.

5.3 Impact of Disabling Cookies

Please note that disabling certain cookies may affect your ability to use some features of our platform. Essential cookies cannot be disabled as they are necessary for platform operation.

6. Cookie Retention

We retain cookies for different periods depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiration date or manual deletion
  • Security Cookies: Retained based on security requirements

7. Mobile Applications

Our mobile applications may use similar technologies to cookies, such as:

  • Local storage and databases
  • Device identifiers
  • App-specific preferences

These technologies serve similar purposes to cookies and are governed by this policy.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date.

9. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us: